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Product Warranty

Triplett extends the following warranty to the ORIGINAL purchaser of these goods for use when purchased through an Authorized Distributor. Triplett warrants to the ORIGINAL purchaser that the product will be free from defects in workmanship and material for a minimum period of one year from the date of purchase. Many Triplett items carry a warranty longer than one year. Please contact Customer Service for warranty information.  Ordinary wear and tear, or damage from abuse, neglect or alterations are not covered by this warranty.  Triplett’s sole liability and purchaser’s sole remedy for a product failure under this limited warranty, and for any and all claims arising out of the purchase and use of the goods, shall be limited to the repair or replacement of the defective Triplett or Byte Brothers product.

To obtain repair or replacement service under this limited warranty, the purchaser must return the goods to the distributor or dealer from which the product was purchased.  In the event the distributor or dealer’s warranty-return policy is shorter than that provided by Triplett, the Distributor should advise the end user to contact Triplett Customer Service directly.

Due to Triplett’s Quality Control policies, the Distributor may be required to return defective products. Contact Triplett Customer Service for assistance. .

There are no express warranties covering these goods other than as set forth above. Any implied warranties of merchantability and fitness for a particular purpose are specifically excluded. Triplett will in no event be liable for incidental or consequential damages.

*Factory refurbished product (REFURB): Guaranteed fully functional; may come with cosmetic scratches / dings; in plain box; or missing accessories. 30-day warranty.

TECHNICAL ASSISTANCE & PRODUCT QUESTIONS

If technical assistance is required, first please consult the product manual and online product videos at www.triplett.com. If further assistance is required please contact Customer Support at support@triplett.com or by calling 1-800-Triplett.

Contact Support

Please review our warranty page before submitting a request. Our customer support team will reach out as soon as possible.