We appreciate your trust in Triplett Test Equipment & Tools. To ensure your instrument receives prompt, accurate recertification, please follow the steps below.
1. Prepare Your Instrument
• Make sure your instrument is clean, dry, and in good working condition.
• Remove batteries, probes, or accessories unless they’re required for calibration.
• If your instrument isn’t functioning properly, note this on the return form.
2. Complete the Calibration Return Form
• Download and fill out the Calibration Return Form (PDF). Include your Shopify Order Number and contact information. Place the completed form inside the box with your instrument before shipping.
3. Pack and Ship Your Instrument
Proper packaging prevents delays and damage during transit.
Ship To:
Triplett Calibration Lab
Attn: Service Center
683 Daniel Webster Hwy, Dock 109
Merrimack, NH 03054, USA
Important:
• Do not ship in paper envelopes or unpadded mailers.
• Use a trackable carrier such as UPS, FedEx, USPS, or DHL.
• Triplett is not responsible for items damaged due to improper packaging.
4. Processing and Turnaround
• Standard turnaround is 5–7 business days after your instrument arrives.
• Rush service may be available — please email sales@triplett.com before shipping.
• Your instrument will be returned with a new NIST-traceable calibration certificate and updated documentation.
5. Need Help?
• Email: sales@triplett.com
• Phone: 603-621-6000
Hardworking Tools for Hardworking Professionals